Go to the shop FO |
The FO homepage shop is displayed |
Login to a existing customer account |
Logged in as customer |
Add a product to cart |
The confirmation modal is displayed |
In the “add to cart” confirmation modal click on the “order” button |
Redirected to the cart page |
In the cart page click on the order button |
the checkout process is started and the “address selection” step is displayed |
Click on the “next” button |
The delivery mode selection is displayed |
Click on “next” button |
The payment method is now displayed |
Select a paiement method, check the “generals conditions” checkbox and click on the “order” button |
The order is now completed and the “order confirmation” page is displayed |
In the “order confirmation” page click on the “client support” link |
Redirection to the “contact us” page |
In the “contact us” page, check if the email is correctly pre-filled |
The email field is filled with the logged in customer email address |
Select a order reference |
The order reference is selected |
Add a message in the textarea field |
The textarea field is filled with the message |
Add a attachment file |
The attachment file is correctly added |
click on the “send message” button |
A success message is displayed |
Go to the BO |
The BO login page is displayed |
Login to the BO |
Redirected to the BO dashboard page as logged in user |
Go to the customer service page |
The customer service page is displayed |
in the customer service page check in the customer service table if the previously send message is correctly displayed |
The previously send message is displayed and all the informations are correct |