FO - Order confirmation - Contact us

Details

Steps

Step Description Expected result
Go to the shop FO The FO homepage shop is displayed
Login to a existing customer account Logged in as customer
Add a product to cart The confirmation modal is displayed
In the “add to cart” confirmation modal click on the “order” button Redirected to the cart page
In the cart page click on the order button the checkout process is started and the “address selection” step is displayed
Click on the “next” button The delivery mode selection is displayed
Click on “next” button The payment method is now displayed
Select a paiement method, check the “generals conditions” checkbox and click on the “order” button The order is now completed and the “order confirmation” page is displayed
In the “order confirmation” page click on the “client support” link Redirection to the “contact us” page
In the “contact us” page, check if the email is correctly pre-filled The email field is filled with the logged in customer email address
Select a order reference The order reference is selected
Add a message in the textarea field The textarea field is filled with the message
Add a attachment file The attachment file is correctly added
click on the “send message” button A success message is displayed
Go to the BO The BO login page is displayed
Login to the BO Redirected to the BO dashboard page as logged in user
Go to the customer service page The customer service page is displayed
in the customer service page check in the customer service table if the previously send message is correctly displayed The previously send message is displayed and all the informations are correct