Step Description | Expected result |
---|---|
Case 1: Change status in order list page in BO Go to BO > Orders > Orders > Click on status label of an orde (previously placed with the pre-condition)r > Change “Awaiting XX payment” to “Delivered” status on the list |
* The order list page is refreshed * A successful message “Successful update.” is displayed * The status label of the order is well changed to “Delivered” |
Case 2: Change status in order details page in BO Go to BO > Orders > Orders > Click on an order (previously placed with the pre-condition) |
The order details page is well displayed |
Click on status list in top of the page > Choose “Delivered” in the list > Click on the “Update status” | * The order list page is refreshed * A successful message “Successful update.” is displayed * The status label of the order is well changed to “Delivered” |
Go to FO > Click on you user account name in the header (previously connected with the pre-condition below) | “Your account” page is well displayed with all tabs linked to your account |
Click on “Order history and details” tab | * The “Order history” page with the order list is well displayed (with the order placed by the pre-condition below) * All informations about orders are displayed on the list (reference / date / total price / payment / status / invoice / “Details” and “Reorder” links) * At least one order should have “Delivered” status and an invoice to download (the one placed by the pre-condition below) * For the status “Awaiting XX payment” for example, there is no invoice icon on the column |
Choose the order with the “Delivered” status and click on the “Details” link in the last column | * The “Order details” page is well displayed * All the informations about the order are displayed |
Go down to the list of product ordered > Check the product you want to return and the quantity (if it’s more than 1) > Add a message on the “Merchandise return” section > Click on “Request a return” | * The “Merchandise returns” page is displayed with the list of merchandise returns of the customer account * All informations of the return are displayed (number of order / ID of Return / Package status / Date issued / Returns form) |