Step Description | Expected result |
---|---|
Go to BO > Customer Service > Customer Service > Scroll to Contact options | |
Modify your text to have 2 different messages in FR and EN > Save > Switch language from FR to EN and vice versa | Default message should change when you switch language Message “The settings have been successfully updated.” appears |
Go to FO > Click on Contact us > Fill fields > Send Message | Message “Your message has been successfully sent to our team.” appears |
In BO > Customer Service > Customer Service > Customer Service Block > A new message appears > Click on View | See the thread message See the predefined message matches the languages |
Go back to Customer Service page > Disable File Uploading > Save | Allow File uploading option is disabled Message “The settings have been successfully updated.” appears |
Go to FO > Contact us Page > Fill Field > Click Send | Message “Your message has been successfully sent to our team.” appears |
In BO > Customer Service page > Click View on the latest message | See that the predefined message matches with the config in Customer Service Page |