| Step Description | Expected result |
|---|---|
| In FO > Go to Contact us Page > Fill Fields > Click Send | Message “Your message has been successfully sent to our team.” appears |
| Go to BO > Customer Service > Customer Service > In Customer Service Block > Click View on latest thread | Thread is displayed |
| Go back to Customer Service Block > Click dropdown arrow > Click delete > In popup, choose YES | Thread is deleted Message “Successful deletion.” appears |