BO - Customer Service - Merchandise returns - Update and manage options

Details

Steps

Step Description Expected result
Go to BO > SELL > Customer Service > Merchandise Returns The Merchandise returns page is well displayed
Enable the returns of product and click on Save The toggle is well enabled and a message “The settings have been successfully updated.” is displayed
Click on the Time limit of validity and change the number of days as desired and click on Save The new number is well-updated and a message “The settings have been successfully updated.” is displayed
Click on the Returns prefix and change the prefix used for the downloadable pdf file The new value is well-updated and a message “The settings have been successfully updated.” is well displayed
Go to orders> orders

Choose an Oreder and click on view  button
The order details page is displayed
Click on Order status and change it to delivered

click on update status
Successful update message is well displayed.

Returned products button is enabled
Click on Returned products button The product details are displayed
Check the quantity and click on Returned products button The Order details page is displayed

The product was successfully returned message is displayed