Step Description | Expected result |
---|---|
Go to BO > SELL > Customer Service > Merchandise Returns | The Merchandise returns page is well displayed |
Enable the returns of product and click on Save | The toggle is well enabled and a message “The settings have been successfully updated.” is displayed |
Click on the Time limit of validity and change the number of days as desired and click on Save | The new number is well-updated and a message “The settings have been successfully updated.” is displayed |
Click on the Returns prefix and change the prefix used for the downloadable pdf file | The new value is well-updated and a message “The settings have been successfully updated.” is well displayed |
Go to orders> orders Choose an Oreder and click on view button |
The order details page is displayed |
Click on Order status and change it to delivered click on update status |
Successful update message is well displayed. Returned products button is enabled |
Click on Returned products button | The product details are displayed |
Check the quantity and click on Returned products button | The Order details page is displayed The product was successfully returned message is displayed |