BO - Order details - Return a product

Details

Steps

Step Description Expected result
Go to BO > Orders > Orders The Orders page is well displayed

The orders are displayed in a table with title : Orders +(total number of orders)
Change the status of the first order (ref KHWLILZLL) Successful update message is displayed.

Status is updated to delivered.
Click on View icon button Order details page is displayed

All the details of selected order are displayed
Click on Partial Refund button The Product section is displayed all over page width with new fields added to the table : Partial Refund


Three checkboxes are displayed with two selected by default
Type the quantity to return : 0 > Click on Partial Refund button Alert displayed : “Please select at least one product.”
Click on Partial Refund button > Add a quantity > Check Generate a voucher checkbox > Click on Partial Refund button Message displayed : “A partial refund was successfully created."

The button Partial refund is now disabled

New field is displayed is Products table : Refunded
Check your emails Emails “New credit slip regarding your order” & “New voucher for your order #KHWLILZLL” are sent to the customer [email protected]