E-mail
3 separate blocks are displayed in this page
Email
In this section the emails, and the count of them are displayed.
Settings wheel
When clicking on the settings wheel, the following options are displayed:
- Import
After clicking on it, the Advanced parameters > Import page is opened.
- Refresh list
After clicking on it, the page is reloaded.
- Show SQL query
After clicking on it, the SQL query is displayed in a modal. The SQL query takes into account the emails.
There are two buttons:
- Close: After clicking on it, the modal is closed
- Export to SQL Manager: After clicking on it, the SQL query is opened in Advanced parameters > Database > SQL Manager
- Export to SQL Manager
After clicking on it, the SQL query is opened in Advanced parameters > Database > SQL Manager
Email
In this section 2 fields are presented:
- Send emails to
This is a drop-down field, that contains the following options:
- Customer service (default option)
- Webmaster
Help text below is shown: “Where customers send messages from the order page.”
- 3 options can be selected below the first field:
- Use /usr/sbin/sendmail (recommended; works in most cases), this is the default option selected.
- Set my own SMTP parameters (for advanced users ONLY), when selected, 6 additional fields below appear:
- Email domain name, has a help text below: “Fully qualified domain name (keep this field empty if you don’t know).”.
- SMTP server, by default there is “smtp.” entered. Has a help text below: “IP address or server name (e.g. smtp.mydomain.com).”.
- SMTP username
- SMTP password, when saved the entered password disappears for security purposes.
- Encryption, mandatory drop-down field, can select: TLS, SSL or none. Has a help text below: “SSL does not seem to be available on your server.”
- Port, by default number “25” is entered. Has a help text below: “Port number to use.”.
- Never send emails (may be useful for testing purposes)
3 options are listed below, only 1 can be selected:
- Send email in HTML format
- Send email in text format
- Both
- Log emails, this is a mandatory toggle switch, by default is set to “Yes.”
A “Save” button is displayed at the bottom of this section, when pressed, a message appears: “The settings have been successfully updated.”.
Test your email configuration
1 field is presented:
- Send a test email to, displays the admin user email entered in the field.
Below there is a button:
- Send a test email, when pressed, if the SMTP is not setup correctly, will show the error:Error: “Please check your configuration
Connection could not be established with host smtp. :stream_socket_client(): php_network_getaddresses: getaddrinfo failed: Temporary failure in name resolution”
If the SMTP is setup correctly, when the button is pressed, this message will be shown: “A test email has been sent to the email address you provided.” And the test email will be sent to the address that was input.